Library Policies & Procedures

  • CODE OF CONDUCT

    Approved on June 17, 2019

    I. Introduction

    The best practice and success of WKU Library rely not only on the professionalism of library staff but also on the civility of library patrons. WKU Library staff deserve to work in a positive and healthy environment where each library staff is treated equally with dignity. The purpose of this document is to guide the behaviors of all library patrons, to encourage healthy and positive communications among the library patrons and between the library staff and patrons. Following the code of conduct helps the WKU Library provide the most effective service to WKU community and fulfill the mission to advance teaching, research and scholarship.

    II. Code of Conduct

    1. When entering the WKU Library, patrons must follow library policies and treat all staff and patrons in a courteous and respectful manner.
    2. Library patrons must exhibit behaviors that promote a safe, quiet, and comfortable environment for all patrons. Loud talking, eating, phoning, and smoking are strictly prohibited.
    3. Library patrons are not allowed to occupy seats by leaving personal belongings unattended. Report safety concerns, theft or vandalism to Library staff or WKU security immediately.
    4. Be respectful to Library’s literature resources and public facilities. Do not tear or paint on books and periodicals. Graffiti on desks, chairs, and walls are not tolerated.
    5. Help the Library keep a clean environment by placing trash and recyclables in the proper receptacles.

    III. Penalty

    Those patrons unable to adhere to this code of conduct may be asked to leave by library staff or campus security; and should be responsible for caused damages.

  • COLLECTION DEVELOPMENT POLICY

    Approved on December 4, 2017
    Reviewed on July 23, 2019

    I. Introduction

    The purpose of this document is to establish written principles for the development and management of the Wenzhou-Kean University (WKU) Library collection, guiding the Library in the selection, acquisition, evaluation, and maintenance of information resources in electronic and print formats. It also serves as a tool to communicate the Library’s collection development procedures to faculty, administration, students, and other stakeholders in the university community.

    The primary goal of the Library is to build a collection that supports the needs of learning, teaching, and research at WKU, making available to all students, faculty, and staff in a convenient and cost-effective fashion, the digital, print, and other scholarly resources that they need. As the University grows, the Library aspires to participate in and encourage cooperative collection development and resources sharing with peer institutions. WKU Library strives to accord with the Association of College & Research Libraries’ Standards for Libraries in Higher Education.

    II. Budget

    The collection budget is used for the purchase of all formats of information resources, including serials and books in print or electronic format, audio, video, or other non-print materials. Factors considered are the balance between books and serials, electronic and print formats, the strengths and weakness of the collection, collection to support new programs and courses, and the cost of materials. The university allocation is supplemented by funds from gifts and donations. The WKU Libary’s Head of Resources Management shall manage the budget to accomplish spending targets. The Library Director is the final authority for expenditures from the collection budget.

    III. Selection

    The overall responsibility for the collection rests with the Head of Resources Management. Other Library staff, such as the Library Director and Liaison(s), will recommend acquisitions. Teaching faculty members are strongly encouraged to recommend materials for acquisition in their subject areas. Students, university staff, and other interested parties may also make recommendations for purchase to the Library.

    Collection decisions are also affected by the existing electronic resources, digital resources, and shared resources made available through the SINO-Foreign Partnership, as well as participation in consortia. The Library also benefits from group pricing on expensive electronic resources. As a member of OCLC, the Library shares their resources with other member libraries through Interlibrary Loan and reciprocal borrowing arrangements.

    IV. Selection Principles

    The Library recognizes the Code of Ethics of the American Library Association and the confidentiality of user information. The ALA Statement on Principles and Standards of Acquisitions Practice also offers a guide to ethical relationships with vendors and fair-trade practices. Information about Library materials recommended by library users will not be shared with third parties. The Library complies fully with all of the provisions of the Copyright Law of the People’s Republic of China and the Implementing Rules for the Copyright Law of the People’s Republic of China. In addition, the Library shall consult the U.S. Copyright Law (17 U.S.C) and its amendments, as both students and faculty that visit the SINO-Foreign partner Kean University campus in New Jersey will be subject to U.S. Copyright Law, including any misuse conducted with kean.edu email.

    Selection of materials is a continuous process affected by the changing curriculum, as well as the availability of new materials. The primary criteria for selection are the extent to which the material is relevant to the curriculum, improves the overall collection, and enhances access to information. The general policy for selection applies equally to all types of materials being considered for the Library’s collection. Given the size of the university and the finite resources allocated to the Library, it is unlikely that the Library can provide all the materials that may be necessary or desirable. Therefore, in selecting materials, the following priorities apply (in descending order):

    1. Materials supporting the curriculum.
    2. Materials supporting research needs of faculty, staff, and students.
    3. Materials supporting cultural and general information.
    4. Materials for recreational reading.

    Online databases and electronic formats are preferred over paper or microform when available, appropriate, and cost effective for abstracts, indexing, and supplying full-text articles. The Library relies heavily on electronic resources accessible through the the SINO-foreign partnership, and the Library purchases additional online databases, if needed, to support specific curriculum needs. The Library will not use the collection budget to purchase textbooks for specific courses.

    V. Donation of Materials

    The Library welcomes gifts of books and other cultural heritage materials that extend and complement existing collections. Because of the current temporary location of the Library, not all donations can be accepted. Although exceptions may be made for rare and unique items, materials that fall outside of our collection policy generally include:

    • Textbooks
    • Popular fictions/trade hardcover and paperbacks (except by authors)
    • Popular magazines
    • Issues of periodicals (exceptions may be in made in special circumstances)
    • Titles the Library already owns (exceptions may be made in special circumstances)

    Gifts are accepted with the understanding that they become the property of Wenzhou-Kean University upon receipt and that the Library may make all necessary decisions as to their retention, location, cataloging, and other considerations relating to their use and disposition. Materials accepted but not added to the Library collections may be exchanged with other University departments, or disposed of through charitable organizations, or other means. The Library shall not accept drop-offs of large amounts of gift materials unless a large donation has been discussed.

    All gifts will be reviewed by an appropriate Library staff member prior to acceptance by the Library. The Library will need to collect identification from the donor, such as a business card or letter with name and contact information.

    In-kind gifts by Americans to the Library may provide donors with U.S. federal and state income tax benefits. In accordance with IRS regulations, the Library cannot appraise any donations; however, a letter of acknowledgement for volumes donated to the Library will be sent to each donor. This letter may be used for income tax purposes. Donors wishing to claim a tax deduction may want to consult with their income tax preparer or the U.S. Internal Revenue Service for the proper procedure.

  • COURSE RESERVES POLICY

    Approved on July 22, 2019

    I. Introduction

    Course reserves are print textbooks or other course-related materials physically separated from the Wenzhou-Kean University Library’s general collection and can be used as a support of specific educational programs at Wenzhou-Kean University. A course reserve shelf allows all students in the class to have equal access to these items.

    To find certain course reserves, patrons can get access to Library Catalog through the Library website or directly follow the Library Catalog link. When identifying the desired items, patrons can take note of the call numbers and bring them to the Library Service Desk located at GEH A301 to check out the course reserve materials from the shelf. Course reserve materials can normally be checked out for 2 hours and must remain in the library. A late fee of RMB 1 yuan per hour will be accumulated every hour the item is overdue.

    II. Materials Types

    • Accepted: Faculty members’ personal copies of their lecture notes or any materials that do not have any copyright issues.
    • Accepted: Books or other materials owned by the Library that are assigned as either required or supplemental readings for courses are accepted.
    • NOT Accepted: Materials obtained from other libraries through Interlibrary Loan cannot be placed on reserve due to copyright law.

    III. How to Place Materials on Course Reserve?

    • If the desired materials are faculty’s belongings:

    Faculty members can bring the materials directly to the Library Service Desk at GEH A301 and request the Library staff to put them on reserves.

    • If the desired materials belong to the Library collection:

    Faculty members can fill out and submit the Course Reserve Request Form then allow the Library staff enough time to process the request. Make sure to include email address for needed further communication.

    • If the desired materials need to be acquired by the Library:

    When submitting the Course Reserve Request Form , make sure complete information is included and indicate a recommended acquisition in the form. Library will follow the Collection Development Policy to assess and make decisions on the recommended items.

    IV. Notes

    To make sure that materials are ready for your students for the first week of classes, requests should be submitted as early as possible before the beginning of the semester. The materials that Wenzhou-Kean University Library or faculty members already had will need two weeks to process because of the needed re-cataloging. Please allow additional four to six weeks when an acquisition is required. International ordering cannot be guaranteed a delivery time due to international shipment and custom clearance.

    Reserve items will be removed from the reserve shelf at the end of semester. Materials that are owned by the Library will be re-shelfed to the regular stack; materials owned by the instructors will be returned to the owners. The Library will send instructors a notice.

  • GRADUATION PROJECT PROCEDURE & DOCUMENTS

    Approved on September 10, 2019
    by Vice Chancellor for Academic Affairs

    I. Procedure

    Graduating students who are required to submit a written graduation project/thesis to fulfill the requirements of the bachelor’s degrees should follow the thesis submission and approval procedure as below:

    II. Required Documents

    Advising professors need to work with the students to make sure all three required documents are included in order. Please note that signatures may be required.

    1.Cover Page (Instruction of Cover Page.pdf | Editable Cover Page.docx)

    2.Graduation Project Application Form (signatures are required)

    3.Confirmation of Plagiarism Check (Example.pdf)

    III. Embargo

    The graduation projects/theses will be deposited into WKU’s Institutional Repository and released for access worldwide in perpetuity. Students who wish not to immediately release their projects/theses need to obtain permissions from the advisors and submit a signed Embargo Request Form along with the final version of project.

    4. Graduation Project Embargo Request Form (signatures are required)

  • INTERLIBRARY LOAN POLICY

    Approved on March 28, 2018
    Reviewed on June 3, 2019

    I. Introduction

    In the course of research, one will encounter eBook chapters and journal articles that are not available in either Wenzhou-Kean University’s or Kean University’s subscribed resources. The WKU Library will try to borrow such items for the patrons from other institutions as quickly as possible. Because of ineffective and unpredictable international shipping, the Library accepts only requests of electronic items. The WKU Library asks that patrons follow the Interlibrary Loan Policy when planning and executing an interlibrary loan request. The policy shall be revisited and revised to guarantee up-to-date reflection.

    II. Interlibrary Loan Procedure

    • Requests: Interlibrary loan requests can be submitted via online request form. In addition, patrons can submit requests on the intermedium page of e-resource search results. Please be aware that complete information for the requested item is required for interlibrary loan processing. A WKU email or Kean email is also required.
    • Types: WKU Library accepts only requests of electronic items.
    • Time: Please allow enough time for delivery of requested items. Most loaned items take between one and two weeks to complete the whole procedure.
    • Notice: The Library will notify the patrons as soon as the requested materials arrive.
    • Delivery: The Library will include a temporary link directing to the requested items in the notice. The Library asks the patrons promptly to follow the link to get access to the delivered items. The temporary link expires in 14 days.
    • Availability: Once a request was sent out to the lending institution, WKU Library has no control over whether or not it is filled. Not all requested titles may be filled due to the items’ unavailability on the lenders, to the institution’s lending policy, or to the copyright law.
    • Copyright: Because of copyright issues, do not circulate received items or use the items for commercial purposes.
  • LOAN POLICY

    Approved on April 8, 2016
    Reviewed on May 31, 2019

    I. Introduction

    Wenzhou-Kean University Library strives to serve each patron by making materials available when they are needed. The Library asks that patrons assure continued timely service to all by returning borrowed materials promptly within the stated loan period. The Library hopes to work with library patrons together to achieve an efficient use and management of library materials. The Loan Policy helps the Library better provide professional support to faculty, staff, and students. The policy shall be revisited and revised to guarantee up-to-date reflection.

    II. Loan Period, Limits, & Renewals

    Patrons Print Books Back Issues of Print Periodicals Course Reserve Checked Out Item Quantity Renewals Reference Books
    Students 30 days 7 days 2 hours 10 2 in-library use only
    Faculty & Staff 90 days 7 days 2 hours 20 2 in-library use only

    Patrons can place a hold request through the online library catalog (http://ougan.wku.edu.cn) when logged into one’s WKU email account. The Library will retrieve and hold the requested items at the Library Service Desk for 3 days. A pick-up notice will also be sent to the corresponding patrons.

    Checked-out items may be renewed up to twice if there are no holding requests on the items. Renewals can be done either in person at the Library Service Desk or through the online library catalog (http://ougan.wku.edu.cn) after logging into one’s library account. When the borrowed items are due during holiday periods when the library is closed, the due items shall be returned to the library within 2 days after the re-opening of the library without overdue penalty.

    III. Penalty

    1. RMB 1.00 Yuan per day for any item from General Stacks overdue.
    2. RMB 1.00 Yuan per hour for any item from Course Reserve Stacks overdue.
    3. Maximum amount of penalty on an item: RMB 500.00 Yuan.
    4. A patron’s library account will be suspended upon overdue until fines are paid in full.

    IV. Replacement for Damage and Loss

    The patron who is responsible for damaged items or lost items shall pay for a replacement of the items and a service fee of RMB 20.00 Yuan, plus the penalty fee of overdue period, if any.

  • STUDY AREA POLICY

    Approved on April 8, 2014
    Reviewed on June 6, 2019

    I. Introduction

    Wenzhou-Kean University Library maintains several study areas, including the 24/7 group study sections, the quiet study rooms (including a 24/7 study room), and the Library Service Desk area. The Library hopes WKU’s faculty, staff, and students to conveniently use these areas; therefore, the Library asks that library patrons follow the policy. The policy shall be revisited and revised to reflect any updates of facilities and operations.

    II. Group Study Sections

    1. Group study sections are intended as a place for groups to work and study together, expecting discussion and interchange of information at a normal voice tone.
    2. Patrons should not leave their personal belongings on tables and seats when they stop using the group study sections. The Library accepts no liability for any damages or losses to the personal belongings.
    3. A paper slip of Library Study Space Break must be filled and left on top of personal materials if a short absence of up to 20 minutes is needed. Without the filled paper slip the personal belongings will be removed from tables to accommodate other users.
    4. Regular personal belongings will be removed onto the book carts in GEH A305. Valuable personal items, such as laptops, will be placed at the GEH A301 Library Service Desk.
    5. Food should not be consumed in the group study sections; beverages are allowed.
    6. The group study sections are 24/7 operating except for campus closed days.

    III. Quiet Study Rooms (GEH A304, A305, A308)

    1. The quiet study rooms are available for individual study and research, where library patrons should keep their voices to a minimum and refrain from noisy activities (e.g. set cell phone on silence).
    2. Patrons should not leave their personal belongings on desks and seats when they leave their seats. The Library accepts no liability for any damages or losses to the personal belongings.
    3. A paper slip of Library Study Space Break must be filled and left on top of personal materials if a short absence of up to 20 minutes is needed. Without the filled paper slip the personal belongings will be removed from the seats to accommodate other users.
    4. Regular personal belongings will be removed onto the book carts in GEH A305. Valuable personal items, such as laptops, will be placed at the GEH A301 Library Service Desk.
    5. Foods should not be consumed in the quiet study rooms; beverages are allowed.
    6. Opening hours of GEH A304 and A308 are the same as the Library operating hours. GEH A305, monitored by surveillance camera, is 24/7 operating except for campus closed days.

    IV. Library Service Desk Area (GEH A301)

    1. The Library Service Desk area is intended for circulation of library materials and reference service, where interchange of information at a normal voice tone is expected and allowed.
    2. The seats in this area can be used for individual studies. Group studies and discussions are not allowed.
    3. Patrons should not leave their personal belongings on tables and seats when they leave their seats. The Library accepts no liability for any damages or losses to the personal belongings.
    4. A paper slip of Library Study Space Break must be filled and left on top of personal materials if a short absence of up to 20 minutes is needed. Without the filled paper slip the personal belongings will be removed from the seats to accommodate other users.
    5. Regular personal belongings will be removed onto the book carts in GEH A305. Valuable personal items, such as laptops, will be placed at the GEH A301 Library Service Desk.
    6. Food and beverages in colors are NOT allowed in this area.
    7. Opening hours of GEH A301 are the same as the Library operating hours.
  • TEXTBOOK ACQUISITION POLICY

    Approved on July 24, 2019

    I. Introduction

    Wenzhou-Kean University curriculums require a large number of international textbooks with high academic standards. Acquiring international textbooks reasonably and efficiently helps reduce economic burdens for the students and minimize financial losses for the University. Under the principal concept of student-centered service and in accordance with the multilateral consensus after a series of meetings[1], the Library asks all stakeholders involving with the textbook acquisition process comply with the Textbook Acquisition Policy. The Library is responsible for the explanation of the policy.

    II. Textbook Acquisition Policy

    1. First-year students in first semester are required to purchase all designated textbooks. From the second semester, students are permitted to make their own decisions on whether purchasing textbooks.
    2. Each College must appoint a Textbook Coordinator who is responsible for collecting textbook list, confirming the budget and coordinating other related textbook affairs for the College. Following the instruction and timeline announced by the Library Textbook Acquisition Specialist, each College’s Textbook Coordinator should initiate the acquisition process on WKU OA system by submitting two forms, Textbook List and Reference Book Request Form and Textbook Request for Freshmen in the First Semester, and obtain approvals from each College’s Asset Manager and the Dean. The Department of Logistics & Asset Management should finalize the acquisition process and assign the acquisition task to the Library Textbook Acquisition Specialist.
    3. The Library Textbook Acquisition Specialist must confirm detailed information with textbook vendors, including inventory, edition, price, and arrival time; then forward the detailed information to each College’s Textbook Coordinator for final confirmation or further modification, if needed, by the set deadline. The Library Textbook Acquisition Specialist signs contracts with textbook vendors after collecting the final confirmation from each college, then place order for the required-purchasing textbooks and send the textbook lists to other students for their selections and payments.
    4. Considering the unpredictable factors such as international shipment and custom clearance, the Library must start collecting the order of print textbooks 3.5 months ahead of each semester and electronic textbooks 1.5 months ahead of each semester. Thus, each College should choose electronic textbooks for the Winter Semester, the Spring Semester, and the Summer Semester. Both versions of textbooks are acceptable for the Fall Semester. In addition, because delivery of print and electronic textbooks in Architecture and Design related disciplines takes longer, the order processing time should be 4 months (for print versions) and 2 months (for electronic versions) ahead of each semester.
    5. To ensure the international textbook delivery on time, the Registrar Office need to work with the Library and include the correct course registration date in the academic calendar, and make sure students complete course registration and textbook selection.
    6. Except for the first-year students in their first semester, the Library announces the textbook list to students’ WKU email addresses and leave the students enough time to make decisions. After students’ making selections the Finance Office will send a link with a deadline to students’ WKU email addresses for making payments. If no response was received by the deadline the Library regards that one decides not to purchase any textbooks for the semester.
    7. Students are responsible for their own decisions on whether purchasing textbooks and for any consequences, including learning results and/or final grades of their courses. If students change courses or majors, the happened textbook orders cannot be changed or cancelled after making payments.

    [1] Management Measures for Procurement of Wenzhou-Kean University

    Memo of Textbook Purchase Process Revision on April 24, 2018

    Approved Minutes of Deans and Department Chairs’ Meeting on October 23, 2018

hours_smallOPENING HOURS

Monday-Friday
08:30-22:00
Saturday
10:00-18:00
Sunday
10:00-21:00

Research Service Hours

Library Service Desk: